Function: Account Management
Reporting to: Territory Manager
Travel Frequency: Occassional
Purpose of the Job
The Accounts Manager will maintain and grow the business and client base on an ongoing and project basis, will create and maintain relationships with existing and potential clients, develop strategic solutions and plans that best fit the business needs within the Lagos Island. Build and maintain productive business relationships with key decision makers to understand the Customers’ strategic direction and and identify opportunities. Focus on growing and developing existing clients, by exploring and driving Business opportunities that will give ipNX a larger share of the Customers’ wallets.
Expected Key Results
Ability to penetrate accounts and meet with stakeholders within accounts/sector
Capability to be a structured thinker with a strong analytical approach.
Excellent research, problem solving, and analytical skills, including excellent PowerPoint and Excel capabilities, with impeccable analytical and business judgment
Understanding local dynamics of the region
Ability to bring intel that will lead to increased sales
An expert understanding of best practice account management with the ability to implement both strategic and tactical initiatives
Creative, upbeat and innovative and be able to effectively communicate key business messages to a diverse audience
A proven track record in business development and client relationship management in a highly competitive, Business to Business (B 2B) environment
At least 5 year of Key Account Management experience
Hardworking and Tenacious
Excellent Decision Quality
Attention to Detail
Excellent troubleshooting and analysis skills
Impeccable Customer Service and Support Skills
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