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Account Manager (Kano) Apply Now

  75
  Business Operations
  Bompai Road, Kano

Function:  Account Management
Reporting to:  Regional Sales Head, North
Location: Kano
Travel Frequency: Occassional

Purpose of the Job

The Account Manager is responsible for protecting revenue, securing new revenue within ipNX’s existing clients’ portfolio as well as seeking / hunting out new clients & businesses within the assigned Strategic account sub-portfolio. The role ensures an excellent client experience / service delivery satisfaction at all times and works in collaboration with the account teams to ensure smooth transition of accounts into the business.

Expected Key Results 

  • Achieve set revenue growth.
  • Deliver an excellent client experience at all times, ensuring client needs are met or exceeded.
  • Work closely with business development team, sharing knowledge, discussing ideas and helping the team to achieve targets
  • Ensure compliance with ipNX values, policies and standards, and ensures compliance will all local statutory requirements.

 

Educational Qualifications 

  • B.SC Engineering / Computer Science / Marketing / Sales / related disciplines (2.2/Upper Credit Minimum)

Functional Skills:

  • Understanding communications Network, Experience in a Business & Retail sales environments;  consistent track record of success in achieving product effectiveness and customer experience targets. Demonstrates a high level of organization and quality with Multitasks efficiency & priority setting.
  • Good Microsoft office suite competence, CRM competence, including Visio.
  • Exemplary communication skills both face to face and over the telephone.
  • Ability to communicate effectively at all levels of an organization.

 

  • Work Experience:
    • At least 3 years’ experience within the telecoms space; knowledge of the market, competitor behavior and strategy, including related product dynamics and product management.

    • Must demonstrate interpersonal capabilities.

       

  • Other Requirements
    • Customer Focused
    • Action Oriented
    • Result Oriented
    • Cultivate Innovation
    • Ability to optimize work processes
    • Resilience
    • Self Development
    • Ensures Accountability
    • Develops Talent
    • Drives Engagement
    • Drives Engagement
    • Drives Vision & Purpose
    • Excellent Decision Quality