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Content Development Officer Apply Now

  Customer Experience & Advocacy

Function: Ensure regular rich content development for all online touch points.
Reporting to: Head, Customer Experience & Advocacy
Location: Lagos
Travel Frequency: Nil

Purpose of the Job 

To research, write, coordinate and design materials that work together cohesively to inform and promote the company and its services. To create, improve and maintain contents to achieve business goals, develop and share content to raise brand awareness and monitor web traffic.

Expected Key Results 

  • Content Development
  • Copyright  Compliance  
  • Communication  
  • Information Dissemination
  • Other Duties Assigned


  • Educational Qualifications & Functional Skills:
    • Minimum 2.2/Upper Credit Bachelor's Degree in Jornalism, Communication or Social Science.
    • Post Graduate degree (MBA, M.Sc., etc.) an added advantage.
    • Professional Qualification in Customer experience management an added advantage.
  • Work Experience:
    • Minimum of 2-3 years of varied experience in content development related positions.
    • Excellent communication and writing skills
    • Good listening skills
    • Multitasking abilities
    • Ability to work independently
    • Fairly good knowledge of HTML, Photoshop, Dreamweaver, Macromedia flash, MS- FrontPage etc. would be of benefit in this profession.
  • Other Requirements:
    • Customer Focus
    • Tech savvy
    • Action orientation
    • Drive results
    • Cultivate Innovation
    • Ability to optimize work processes
    • Resilience
    • Self-Development
    • Nimble Learning