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Network implementation & support engineer Apply Now

  Business Division
  Trans Amadi Estate, Port Harcourt

Function: Implementation & Support
Reporting to: Team Lead, Operations & Maintenance (East)
Location: PH
Travel Frequency: Occasionally

Purpose of the Job 

To improve on the SLAs with customers by reducing the MTTR which also translates to improve service to customers.

Expected Key Results 

  • Corporate/FOS Incident Management
  • Preventive Maintenance
  • Re-sale Engineering
  • Report Management
  • Back Office Support
  • Project Implementation Management
  • Inventory Management
  • Educational Qualifications & Functional Skills:
    • Minimum 2.2/Upper Credit Bachelor's Degree in Computer Engineering,  Electrical Electronics or any IT related degree
    • Customer centric and stakeholders’ management
    • Good LAN/WAN network design and implementation skills.
    • Ability to solve complex problems in the shortest available time using honed analytical skills.
    • Good interpersonal skills with customers, vendors and members of team.
    • Ability to use network monitoring/optimization devices (software/hardware) to proffer solutions to network related problem and optimize network performance where necessary.
    • Experience with Wireless Point-to-Point and Point-to-Multipoint technologies is desirable.
  • Work Experience:
    • At least 2 years in telecommunications industry.
  • Other Requirements:
    • Customer Focus
    • Tech savvy
    • Action orientation
    • Drive results
    • Cultivate Innovation
    • Ability to optimize work processes
    • Resilience
    • Self Development
    • Nimble Learning