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Network Support Engineer (Abuja) Apply Now

  44
  Network Operations:B2B
  Coscharis Plaza, Garki, Abuja

Function: Network Implementation & Support
Reporting to: Regional Head, Implementation & Support
Location: Abuja
Travel Frequency: Occasionally

Purpose of the Job 

To improve on the SLAs with customers by reducing the MTTR which will translate to improve service to customers.

Expected Key Results 

  • Provision of support to corporate and retail clients, in the form of timely fault diagnosis and resolution.
  • Monitoring and troubleshooting of the core network with the aim of proffering quick and accurate resolution to core network problems.
  • Managing Pre-Installation procedures (site survey), and actual installation, integration and maintenance of microwave radio links (point-to-point, point-to-multipoint and NLOS).
  • Establishing and managing end-to-end connectivity for banks and other corporate bodies.
  • Installation, configuration and integration of new clients into the network.
  • Providing adequate back-end support for field engineers.

 

  • Educational Qualifications & Functional Skills:
    • Minimum 2.2/Upper Credit Bachelor's Degree in Computer Engineering /Electrical engineering or Computer Science.
    • Professional Qualification : CCNA, CCNP
  • Work Experience:
    • Minimum of 1 year experience.
  • Other Requirements:
    • Customer Focus
    • Tech savvy
    • Action orientation
    • Drive results
    • Cultivate Innovation
    • Ability to optimize work processes
    • Resilience
    • Self-Development
    • Nimble Learning